Support

Initial Setup

Every new client receives a free 1-hour setup consultation. We will ensure you are able to connect and sync with QuickBooks and understand the basics of SaaSphalt.

Help Center

The help center contains a growing list of articles on how to use SaaSphalt and answers to frequently asked questions. Click to access the Help Center.

Free Support

Basic technical support is free and included with your monthly subscription. Basic technical support is restricted to:

  • Technical issues such as error messages with standard SaaSphalt screens
  • Installation problems
  • Inability to sign in to SaaSphalt

Paid consulting

Non-technical incidents are considered paid consulting time ($62.50 per 1/2 hour) and include:

  • Training - teaching you how to use and customize SaaSphalt
  • Customization
  • Troubleshooting one of your custom, non-standard, screens
  • General how-to questions

Contact Support

By Phone

855-877-SAAS

Through customer portal

Click here

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